BC Ministry of Education BC Government
Public Library Services




Home
1. Introduction
2. Registration
3. Circulation
4. On-line Services
5. Internet/Computer Access
6. Reference Questions
7. Employee & Volunteer Personal Information
8. Personal Information Access & Correction
9. Disclosure of Personal Information
10. Records Retention & Disposal
11. Outside Service Providers
12. Security
13. Miscellaneous
14. Policies & Procedures
Appendix I - Additional Resources
Appendix II - Sample Privacy Clauses
Appendix III - Sample Website Privacy Policy
Appendix IV - Sample General Privacy Policy
Index

Privacy Guidelines for
British Columbia Public Libraries

1. Introduction

Public libraries in British Columbia fall under the definition of "local public bodies (FOIPPA). As such, libraries are responsible for protecting personal information in accordance with the provisions of FOIPPA.

a) B.C. Libraries

Public libraries are an important resource for individuals in B.C. They provide open and equitable access to valuable information and resources. As information technologies continue to emerge, B.C. public libraries strive to use them to the best advantage of the public. 

Privacy has long been a concern for many individuals, including librarians. As information technology expands, concerns over individual privacy also grow, particularly those relating to how individuals’ personal information is protected.

b) Canada & B.C. laws protecting personal information

The governments of Canada and B.C. (as well as other provinces) have written laws to protect personal information in the care of both public and private organizations. The following is a brief summary of the federal and B.C. legislation currently in place:

i) B.C.’s FOIPPA for public sector organizations

B.C.’s Freedom of Information and Protection of Privacy Act (FOIPPA) protects personal information collected, used or disclosed by "public bodies" in B.C. Public bodies include government ministries; Crown corporations; agencies, commissions & boards; municipalities; municipal police; public hospitals, schools, universities and colleges; and public libraries.

The privacy protection part of FOIPPA sets out the minimum requirements for how public bodies must protect personal information (Act, Part 3).  There is also an important "access to information" aspect of FOIPPA that allows individuals and organizations access to other non-personal information held by public bodies (Act, Part 2).

See how to access FOIPPA in Appendix I.

ii) B.C.’s PIPA for private organizations

B.C. is one of the first provinces to provide legislation protecting personal information collected, used or disclosed by "private organizations." The Personal Information Protection Act (PIPA) applies to all organizations in B.C., such as businesses, associations, unions, and non-profits.

See how to access PIPA in Appendix I.

iii) Canada’s Privacy Act for government institutions

Canada’s Privacy Act protects personal information collected, used or disclosed by federal government institutions . Government institutions are listed in the Schedule to the Privacy Act and include Library and Archives Canada.

See how to access the Privacy Act in Appendix I.

iv) Canada’s PIPEDA for private organizations

Canada’s Personal Information Protection and Electronic Documents Act  (PIPEDA) protects personal information collected, used or disclosed in the course of commercial activities by federally regulated organizations (e.g. banks), all private organizations across Canada (except where a province has substantially similar legislation, such as B.C. Alberta and Quebec), or where it is communicated across a provincial or international border.

See how to access PIPEDA in Appendix I

c) Purpose of Guidelines

These Guidelines provide information to public libraries and do not constitute legal advice. As a public body under FOIPPA, each public library is responsible for its own compliance with FOIPPA and should use its own judgment in making decisions with respect to its compliance. Libraries should consider the privacy protection requirements in FOIPPA merely as minimum standards required. Any amendments that may be made to FOIPPA after May 2006 have not been anticipated nor are they reflected in the Guidelines.

d) How to use the Guidelines

i) "She", "her" or "herself"

Wherever the feminine gender is used, it should be read as both feminine and masculine (i.e. as "she/he", "her/him", or "her/himself").

ii) References within the Guidelines

References are made throughout the Guidelines to different sections of FOIPPA and its Regulation. References to FOIPPA will appear as "(Act, s. #)"; references to the Regulation will be cited as "(Reg., s. #)".

Cross references to other relevant areas in the Guidelines are provided at the bottom of many sections. Additional resources are provided in Appendix I. An index is also available at the back of the Guidelines.

iii) Definitions

There are some terms that are commonly used in the area of personal information protection. It may be helpful to read over the more common ones in Box 1.1 below. The terms below are italicized when used in the Guidelines, with the exception of "personal information" because of how often it is used.

  Box 1.1

Definitions for common terms used in these Guidelines:

·    Personal information à recorded information about an identifiable individual other than work contact information (see below), such as name, home address, identification numbers (including barcodes), birth date, and reading choices (Act, Schedule 1).

·    Contact information à information you would often find on a business card that allows a person to be contacted at a place of business, such as the name, title, business telephone number, business address, business email, or business fax number of the individual  (Act,  Schedule 1).

·    Record à includes books, documents, maps, drawings, photographs, letters, vouchers, papers and any other thing on which information is recorded or stored by graphic, electronic, mechanical or other means, but does not include a computer program or any other mechanism that produces records  (Act,  Schedule 1).

·   FOI/Privacy Officer à the library employee who is responsible for the library’s compliance with FOIPPA (Act, s. 77).

 

Please send any questions or comments to PLSB@gov.bc.ca
 

Top of page Copyright Disclaimer Privacy Feedback